Seller Blog

• Quick Tip: Quick Tip: Support with bloated batteries
• New: Battery Attribute for Android Smartphones
• Quick Tip: Reduce messages with auto-return labels
• Quick Tip: Proactive information about the refund
• Quick Tip: Keep your message short but with informational value
• You can now edit your return addresses in the Seller Interface
• refurbed Customer Support API & Seller Console features (coming 2026)
• Quick Tip: Use templates to have a consistent message structure
• Manual invoice upload now available under Customer Info in the Order page
• New in the Seller Interface: Smarter & Faster Pricing Control
• Quick Tip: Communicate with customers using refurbed’s Tone of Voice:
• Bulk "Get It" Feature Now Live
• Mandatory Automated Return Labels Starting March 1st, 2026
• Shipping Profile Update
• Zendesk Log-In Page Update
• Quick Tip: Personalise Your Customer Communication with Names
• Stripe Update
• Updates on Auto-Label Returns
• Invoicing sellers for lost disputes
• Launch of Listing API
• UPDATED Seller Performance Score
• New Shipping SLAs
• Mandatory Two-Factor Authentication (2FA)
• Tablet Delivery Update: Chargers Now Optional
• Apple AirPods: New restricted product policy
• UPDATE: Dispute dandling
• Rolling financial reserve: policy update