Published: February 26, 2026
🔄 What's Changing
You can now edit your return address directly in the Seller Interface, without contacting refurbed.
This update helps you:
- Make changes instantly when your warehouse location, contact person, or phone number changes.
- Reduce manual effort for both sellers and our operations teams.
- Avoid unnecessary development work for a simple self-serve update.
- Keep returns flowing smoothly by ensuring labels and deliveries point to the right destination.
📌 What You Need to Do a.k.a. How to update your return address
To update an existing return address:
- Log in to the Seller Interface: https://merchant.refurbed.com/shipping-profiles/return-address
- Go to Shipping profiles in the side menu.
- Open the Return address tab.
- Click Edit and update the address details.
For the step-by-step guide (including screenshots), see: Automatic Return Labels
A quick note on multiple return locations
At the moment, only one return address can be used for automatic return labels. If you operate multiple warehouses, you will need to choose the address that should receive returns. (This is also covered in the guide above.)[1]
🎯 Why It Matters
Keeping your return address up to date is essential for a smooth returns process. Until now, if you needed to change your return address, you had to contact refurbed so we could update it for you. That meant extra back-and-forth, manual information collection, and in some cases developer support to apply the change and confirm everything was correct.
That process took time, created unnecessary operational overhead, and slowed down resolution for something that is fully owned by the seller.