Published: January 12, 2026,
🔄 What's Changing
All sellers must maintain an accurate and up-to-date shipping profile. We're introducing a deadline and enforcement to ensure your shipping information is complete and correct.
📌 What You Need to Do
Update your shipping profile by 31st January 2026 to include:
- Carrier – The shipping carrier you use
- Origin address – The location from where you ship items to refurbed customers
- Order cut-off time – The time by which orders must be placed to be shipped within promised timeframes (e.g., 12 pm)
👉 Check our step-by-step guide to help you update your profile.
🎯 Why It Matters
Accurate shipping information helps us deliver the best experience to customers and ensures smooth operations. After 31st January, missing or incorrect shipping details will lead to cooperation point deductions.