Seller Blog
Here you’ll find simple summaries of key changes and topics, along with their impact on you and specific action items. We hope you find this resource valuable and easy to navigate. Enjoy!
- Quick Tip: Quick Tip: Support with bloated batteries
- New: Battery Attribute for Android Smartphones
- Quick Tip: Reduce messages with auto-return labels
- Quick Tip: Proactive information about the refund
- Quick Tip: Keep your message short but with informational value
- New Battery Quality Standards: Cycle Limit & Updated Capacity Requirements
- refurbed Streaming Event now available on demand for rewatch
- You can now edit your return addresses in the Seller Interface
- refurbed Customer Support API & Seller Console features (coming 2026)
- Quick Tip: Use templates to have a consistent message structure
- Manual invoice upload now available under Customer Info in the Order page
- New in the Seller Interface: Smarter & Faster Pricing Control
- Quick Tip: Communicate with customers using refurbed’s Tone of Voice:
- Bulk "Get It" Feature Now Live
- Mandatory Automated Return Labels Starting March 1st, 2026
- Shipping Profile Update
- Zendesk Log-In Page Update
- Quick Tip: Personalise Your Customer Communication with Names
- Stripe Update
- Updates on Auto-Label Returns
- Updated Packaging Rules
- Non-original Message Flyers
- Category-specific sourcing opportunities
- Invoicing sellers for lost disputes
- Launch of Listing API
- UPDATED Seller Performance Score
- New Shipping SLAs
- Mandatory Two-Factor Authentication (2FA)
- Tablet Delivery Update: Chargers Now Optional
- Apple AirPods: New restricted product policy