Customer Support
In 2026, refurbed will extend the existing Seller API with dedicated ticket management endpoints and enhance the Seller Interface with new customer support features.
- Auto Translation Feature
- New refurbed Customer Support API and Interface
- Submitting a Correct Help Request
- Overview
- Ticket Views
- Ticket Statuses
- Advanced Search
- Ticket Creation Process
- Ticket Detail
- Ticket Information
- SLA Timeline
- Order Information
- Ticket Topic Change
- Help Requests
- Access to Zendesk