Your monthly commission invoice provides an overview of the marketplace commission, fees, and other applicable charges related to your activity on the refurbed marketplace.
The invoice covers one full calendar month and is issued on the last day of that month. It shows which amounts have already been deducted from your payouts and whether any remaining amount must be paid separately.
Each commission invoice is accompanied by a Sales Report. This report provides a transaction-level breakdown of the invoice amount, listing the relevant sales, refunds, commissions, and other adjustments. Transactions can be identified and reconciled using their respective Order IDs.
Where can I find my commission invoices?
Commission invoices and their accompanying Sales Reports are generally uploaded to the Seller Interface during the first week of the following month.
To find them, navigate to:
Sales/Payout → Advanced filtering → Add filter → Type → Any of → SALES
Why are not all charges deducted from the payouts?
Most commission payments are settled directly via the payment service provider and deducted from your payouts. However, certain items require payment via bank transfer. This includes e.g. our shipping service-
Our monthly invoice specifies the amounts already deducted from your payout and the payable amount. The corresponding sales report provides a detailed breakdown and lists all included orders by ID and highlights any outstanding (“to pay”) amounts along with the reason.