If your accounting or external auditor requires confirmation of your seller account balance as of a specific reporting date, such as 31 December, you can request a balance confirmation from the refurbed Finance team.
The confirmation generally includes:
- the payable or receivable balance recorded with each relevant payment service provider; and
- any outstanding invoices payable to refurbed, where applicable.
Please Note:
The confirmed PSP balance is based on the transactions recorded by the respective payment service provider as of the reporting date. It includes customer payments and refunds already captured by the provider, as well as any funds withheld as a reserve.
The balance may differ from your own sales records because an order can be recorded in your system before its payment has been captured by the payment service provider. It should therefore not be interpreted as a confirmation of all unpaid or unprocessed sales orders.
To request a balance confirmation, please contact the refurbed Finance team and specify the required reporting date and the purpose of the request.