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Requirements for test reports

Updated

âś…All test reports reports must contain all standard device information and contain all functional checks

📱Smartphone

  • The test report must be from one of the approved softwares
  • The test report must contain a scannable, hence verifiable QR code
  • The test report must contain all standard device information, such as:
    • Jailbreak / Root status
    • Carrier Branding information
    • Region information (EU or US model)
    • Serial Numbers & originality status of components (exception: test reports for android devices)
    • Serial Number of device
    • Test date
    • iCloud / Google Account status
    • MDM Status
    • Blacklist Status
    • Battery Health % (exception: test reports for android devices)
    • Battery Cycles (exception: test reports for android devices)

  • The test report must contain all standard functional checks, following one of the 2 examples:

 

đź’»Laptop

Recommended requirements for test reports / test software and to ensure the highest chance of approval. However also alternative documentation is acceptable:

  • Date and time of the test
  • Laptop model and manufacturer
  • Serial number or unique identifier
  • BIOS version (only for windows devices)
  • MDM Status Check
  • Operating system version
  • Processor model and specifications
  • RAM GB capacity, DDR type, and MHz speed
  • Hard Drive type (SSD/HDD) and capacity
  • specify the display type - specify display panel type, (IPS, LCD, OLED etc) and resolution (full HD, 4k)
  • Graphics card model and specifications (VRAM amount and type)

Testing areas

  1. Status Tests:
    • MacOS devices - iCloud / AppleID / MDM check
  2. Hardware Testing:
    • Internal components (RAM, Hard Drive, CPU, GPU) functionality
    • Keyboard and touchpad functionality
    • Screen quality & function (brightness, color accuracy, pixels)
    • Ports and connectors (USB, HDMI, audio, etc.) functionality
    • Webcam functionality
    • Speaker and microphone functionality
    • Connectivity test (Wi-Fi, Bluetooth, etc.)
  3. Battery Testing (Laptops):
    • Battery health percentage test
    • list the Cycle count
    • Capacity information (list original vs remaining in mAh)
    • Charging test - Battery drain test % of battery lost in x min (specify device activity during test)
  4. Thermal Testing:
    • Cooling system performance (thermal management)
      • Peak temperature levels under full system load / while performing stress test (CPU and GPU peak temperature level under full load is x)

🔌Other:

  • For other categories (e.g., Airpods), for which there is no approved software or no testing software existing, other proof/documentation has to be provided.

    This proof/documentation should prove that the defect was non-existing (pre- and post-purchase, where required).

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