FAQ
- Are there any limits?
- How does a typical response from your API look like e.g. when I query an offer?
- I want to test the new HTTP/gRPC API to see if I can integrate with my shop system. Is there a staging/test environment?
- I'm used to work with REST APIs but not (g)RPC. How can I test it e.g. with cURL?
- If taxation GROSS is chosen during offer creation, does that mean that prices we send should be treated as with taxes and then refurbed will take care of calculation of taxes. Is that understanding correct?
- If shipping profile is not sent during offer creation, is a default shipping profile taken, that has been created in the supplier interface upfront?
- Can we create shipping profiles in the supplier interface instead of using the API?
- Is there a possibility of multiple grading for a single EAN-13/GTIN/SKU? Do we need multiple offers on an EAN-13/GTIN/SKU in that case?
- Can I trigger refunds regardless of the order’s state and refurbed will execute the refund as soon as this is possible?
- For how long can orders be refunded?
- How do OrderState and OrderItemState work? Are there any limitations?
- How can I use the pagination with ListOffers?
- What are the available Grades (Grading) and how are they defined?
- If it’s only one market(country), is it ok if we don’t create MarketOffers at all?
- How is it different to use "BatchUpdateOffers" with the field "reference_price" compared to "BatchUpdateMarketOffer" with the field "price"?
- What markets are in scope (and thereby how many currencies) for this integration?
- I entered a 2nd shipping profile on offer creation. What effect does this have?
- How do I update parcel tracking links and item identifier, like IMEI’s, on my processed orders via API?
- Is there any way to fetch orders filtered by "have not parcel tracking url"?
- Is it possible to update the min_flex_price (minimum price for dynamic pricing) via the API?
- Will sending stock = 0 suffice to set an offer to online/public or is deleting an offer the only way to take a offer offline?
- Do I get any status/error in the response?
- How can I create offers via API?
- I send a manufacturer EAN-13/GTIN and refurbed has the associated product in the product catalogue but I don't get the instance_id in response/cannot create an offer based on that identifier. Why?
- I'm using EAN-13/GTIN as identifier. How can I work with that at refurbed?
- Can I create products, edit product data or upload pictures/descriptions?
- Is the instance_id a unique product identifier on refurbed's side?
- What is an instance?
- Is the given API token a permanent token or will it change frequently?
- I want to use the Supplier API. Where do I get the access credentials from?