Most commission payments are settled directly via the payment service provider and deducted from your payouts. However, certain items require payment via bank transfer. This includes e.g. our shipping service and customer disputes, which prevent an initiated refund. Our monthly invoice specifies the amounts already deducted from your payout and the payable amount. The corresponding sales report (available for a download in the Sales/Payout tab) provides a detailed breakdown and lists all included orders by ID and highlights any outstanding (“to pay”) amounts along with the reason.