All contractual documents can be found in our Seller Information Notion page: https://www.notion.so/refurbed/Seller-Information-46c12652deb84c65964f1594a54782bf
This page also contains all relevant information needed, such as seller guides for the use of Zendesk and the Seller Interface, information about the Seller Performance Score and metrics, Listing information and documentation for Integrations & API