While opening a dispute, customers must chose a category indicating the problem they have encountered. Those categories differ from payment method to payment method.
PayPal
- Product not received
- Product not as described
- Unauthorized Purchase
Klarna
- General
- Credit not processed
- Product not received
- Product not as described/Product unacceptable
- Incorrect Invoice
- Duplicate
- Unauthorized Purchase/Fraudulent
- High-Risk Order
Credit Cards
- Credit not processed
- Duplicate
- Fraudulent
- General
- Product not received
- Product not as descripted/Product unacceptable
- Subscription canceled
- Unrecognized/Unauthorized