ℹ️ You can automatically import parcel tracking links to your orders by providing us with a CSV export. The export has to be publicly accessible via HTTP or HTTPS (recommended) and will be fetched every two hours.
Tracking links found in the export will be set on the corresponding refurbed order if and only if there is no tracking link stored already and the order is not older than 14 days.
Send the URL to integrations@refurbed.com
Structure of the csv file
- Column delimiter needs to be ; (semicolon)
- Escape charcater needs to be " (double quotes)
- Text encoding needs to be UTF-8
| column header | type | description |
|---|---|---|
| order_id | int | The refurbed order ID |
| tracking_link | string | A valid HTTP or HTTPS URL |
ℹ️ In order to ensure the utmost accuracy in assessing delivery timelines, we recommend uploading to the Merchant Interface the standard shipment tracking links from the carrier website. E.g.:
By doing this, we can enhance the precision of your delivery performance metrics. Custom links from shipping platforms cannot ensure the accuracy of your delivery metrics.
Example
order_id;tracking_link 214227;"<https://www.dhl.de/track?AWB=123456789&brand=DHL>" 214234;"<https://ups.com/WebTracking?track=yes&trackNums=123>"
⚠️ Make sure to have the same amount of delimiters (;) on each row!
Also the column headers must match the eaxmple exactly.