- scannable QR code
list of needed background information:
- Date and time of the test
- Laptop model and manufacturer
- Serial number or unique identifier
- BIOS version (only for windows devices)
- MDM Status Check
- Operating system version
- Processor model and specifications
- RAM GB capacity, DDR type, and MHz speed
- Hard Drive type (SSD/HDD) and capacity
- specify the display type - specify display panel type, (IPS, LCD, OLED etc) and resolution (full HD, 4k)
- Graphics card model and specifications (VRAM amount and type)
Testing areas
- Status Tests:
- MacOS devices - iCloud / AppleID / MDM check
- Hardware Testing:
- Internal components (RAM, Hard Drive, CPU, GPU) functionality
- Keyboard and touchpad functionality
- Screen quality & function (brightness, color accuracy, pixels)
- Ports and connectors (USB, HDMI, audio, etc.) functionality
- Webcam functionality
- Speaker and microphone functionality
- Connectivity test (Wi-Fi, Bluetooth, etc.)
- Battery Testing (Laptops):
- Battery health percentage test
- list the Cycle count
- Capacity information (list original vs remaining in mAh)
- Charging test - Battery drain test % of battery lost in x min (specify device activity during test)
- Thermal Testing: (*needed only post purchase, in case customer complained about overheating)
- Cooling system performance (thermal management)
- Peak temperature levels under full system load / while performing stress test (CPU and GPU peak temperature level under full load is x)
- Cooling system performance (thermal management)