Where should I add my requests within the CSV file?
You should enter your data starting from the 4th row of the CSV file. Alternatively, you can use the 2nd row if you choose to remove the 2nd and 3rd rows we provide.
If you prefer to use your own CSV file, that’s fine too—just make sure the header in the 1st row remains exactly the same as in our template.
Why doesn’t the “Product name” appear after I upload my requests?
If your request requires validation, the “Product name” field will remain hidden until we complete the review process. Once validated, the product name will be displayed using the naming convention we apply to that product.
When downloading the template from the interface, I get all the info in one cell, how can I separate them into different cells?
Once you downloaded the file:
- Select the Column with All Data:
- Click on the column header (A column) to select the entire column where all your data is currently located.
- Open the Text to Columns Wizard:
- Go to the Data tab in the ribbon.
- Click on Text to Columns.
- Choose the Delimiter:
- select Delimited and click Next.
- Choose the delimiter that separates your data (e.g., comma, semicolon, tab). For most CSV files, the delimiter is a comma.
- Click Next.
- Finish the Conversion:
- Review the data preview to ensure it looks correct.
- Click Finish.