Every user needs to have their own refurbed user account and sharing accounts across multiple users is not permitted. You can create up to 5 users by default. For more users please reach out to integrations@refurbed.com or directly to your Account Manager. More information on user accounts can be found here: https://www.notion.so/refurbed/User-Accounts-d8c2d10556b542e5a04743e2821a826f