ChannelEngine’s SaaS product is a cloud-based and easy-to-use marketplace integration tool. The product allows users to connect their already existing product listing and backend to ChannelEngine. Making their listing available on all major marketplaces, affiliate programs and comparison sites can be done with the click of a button.
Users connect their own ERP’s or existing online store to ChannelEngine. ERP’s (Enterprise Resource Planning) are databases which hold their product listing. Smaller stores generally use an e-commerce platform like Magento or WooCommerce. CE supplies, for free, plugins which make connecting those platforms a triviality. Other backend systems can be connected using a REST API, or through XML/CSV data feeds.
Once they’re connected, users feed their products into the different marketplaces and channels. ChannelEngine uses sophisticated and comprehensive queries to differentiate per marketplace which products should be listed for what prices. Dynamic prices, filtered against marges, stock, etc, can be set. Orders get pulled back into Customer’s own backend. And it’s business as usual.
There are several other parties who offer a similar product. We consider ChannelEngine to be the best out of all of these for these reasons: ChannelEngine’s product is easy to use, it has the most complete set of features, and it is backed by years and years of realworld e-commerce experience.
Supported features
| Listing creation | ❌ | Order management | ✅ |
|---|---|---|---|
| Offer creation | âś… | Order item identifier | âś… |
| Offer updates | âś… | Invoice upload | âś… |
| Market price updates | ✅ | Return label | ❌ |
| Min price updates | âś… | Refunds | âś… |
| Buybox | ✅ | Tickets | ❌ |