This roadmap outlines the key marketplace and API changes planned for 2026, including new API methods, mandatory enforcement milestones, and market expansion. More will be added on a regular basis.
Timeline is subject to change.
2026 roadmap overview
| Name | Timeline | Status |
|---|---|---|
| 🆕 Switzerland expansion | Q1 | Done |
| 🆕 Automatic returns API | Q1 | Done |
| 🛑 Mandatory auto return labels during trial period | 1 March | Done |
| 🛑 Mandatory invoice upload | 1 March | Done |
| 🔁 Market expansion in Europe | Q1 | Done |
| 🔁 Improved order item identifier handling | Q1,Q2 | Done |
| 🛑 Mandatory item identifier | 1 May | Done |
| 🆕 Customer support tickets API | Q2 | In progress |
| 🆕 Changing shipping label address | Q2 | Done |
| 🆕 Express shipping option | Q1 | Not started |
| 🆕 GPSR API | Q2,Q3 | Not started |
Legend
- 🆕 Brand new features
- 🔁 Release of retro compatible features
- ⚠️ Breaking changes
Q1 2026
🆕 Switzerland Expansion
The new market has been launched in November with a couple of test sellers. It will be expanded further and opened for more sellers.
What will change
- New order item fields and API methods to comply with Swiss customs requirements
- refurbed’s shipping agreement with DHL Express
API documentation: https://refurbed.notion.site/How-can-I-manage-my-order-shipment-for-extra-EU-delivery-Switzerland-286b6a8983ab80c5818dd5ef34b35d93
🆕 Returns Endpoint – Extended Return Data for automatic returns
What will change
- New endpoint:
OrderItemReturnService/ListOrderItemReturns - Additional details for incoming returns (status, label created date, tracking link)
- Improved transparency across the returns lifecycle
- Mandatory trial period auto return labels by mid term 1
🛑 1 March 2026 – Seller Guide Update
From March 2026, the following requirements will be mandatory.
- Mandatory auto return labels for the 35-day trial period (
OrderItemReturnService/ListOrderItemReturns) - Mandatory Customer Invoice Upload (
OrderService/SetOrderInvoiceStream) - penalty starts beginning of April
From May 2026, the following requirements will be mandatory.
Mandatory IMEI Submission (OrderItemService/BatchUpdateOrderItems / BatchUpdateOrderItemsState / UpdateOrderItem / UpdateOrderItemsState) - penalty starts beginning of June
Applies to: All devices with cellular capabilities.
🔁 Improved Identifier Handling (IMEI & Serial Numbers)
What will change
New item_identifiers array on order item level. Within the array you can send the identifier_type (IMEI or SERIAL_NUMBER) and the identifier value when updating the order items.
🆕 Customer Support API (/tickets/)
What will change
API methods will be added to manage customer tickets
🆕 Express shipping option
🔁 Expansion into new markets
What will change
Expansion into more European countries
Q2 2026
📦Changing the shipping label address
What will change
New API method to change the customer’s delivery address if the shipping label creation failed due to incorrect delivery address
What else to expect
🆕 GPSR API (General Product Safety Regulation)
What will change
API methods will be added to upload GPSR information